Returns & Refunds Policy
We want you to be completely satisfied with your purchase. Please read our return policy carefully before raising a return request.
07 Days
Return window
Wrong Item
Only return reason
Invoice
Required for return
Return Conditions
Return is possible if the customer received the wrong item(s) from our end.
Return is accepted only when an item is unused, unscratched, and in the original packaging or in the same condition in which it was received at the time of delivery.
Items will not be returned if they are found damaged, scratched, or used.
Return of wrong item(s) will be entertained only when the original invoice / receipt is present.
Return is only accepted within 07 days of delivery.
Item(s) must be checked at the time of receiving an order otherwise return claims will not be entertained.
Items That Cannot Be Checked on the Spot
The following items cannot be fully checked at the time of delivery. Any complaints must be registered within 5 working days of delivery:
- Air Conditioner (AC)
- UPS
- Burner
- Rangehood
- Cooking Range
How to Raise a Return Request
- 1Call our helpline at 03-111-100-432 within the return window.
- 2Keep your original invoice / receipt ready.
- 3Ensure the item is unused, unscratched, and in original packaging.
- 4Our team will arrange a pickup and verify the item condition.
